FAQs
If you have any questions, concerns, requests or inquiries, contact us at hello@foundbysteph.com.
Collapsible content
Shipping
We currently offer shipping within the U.S. for a flat rate of $10 and international for a flat rate of $30 for all items. Free in-store pickup is also available at our Chicago store.
Returns
Full priced items are eligible for return within 14 days from your delivery date for store credit. Sale items or orders where a discount code has been used are considered final sale.
All gift cards are also considered final sale.
To submit a return - log in to your customer account, select the order you'd like to return, and request a return. You will receive an email when your return is approved, provided it meets our returns policy requirements.