We currently only offer shipping within the U.S. for a flat rate of $10 for all items. Free in-store pickup is also available at our Chicago studio.

Full priced items are eligible for return within 14 days from your delivery date for a store credit gift card. Sale items or orders where a discount code has been used are considered final sale.

Because each item is sourced specifically for each buyer, thrift bundle purchases are considered final sale.

All gift cards are also considered final sale.

To submit a return - log in to your customer account, select the order you'd like to return, and request a return. You will receive an email when your return is approved, provided it meets our returns policy requirements. Once approved, please mail your return to:

Found by Steph
410 S Michigan Ave
Suite 525
Chicago, IL 60605

Shopping vintage means purchasing pre-loved (used) pieces, so please note there may be signs of wear. Please note the vintage condition definitions below.

• Excellent vintage condition: The item is in nearly perfect condition with minimal or no signs of wear. It has been well cared for and shows little to no signs of age or use.
• Very good vintage condition: The item shows only minor wear, such as slight scuffs or fading, but it remains in overall great shape. Any imperfections are minor.
• Good vintage condition: The item has noticeable signs of wear, such as small stains, scuffs, or fading.
• As is vintage condition: The item has significant wear or damage, such as tears, heavy fading, or structural issues. It’s priced accordingly, and while it may have potential, it's best suited for someone who is okay with its flaws or willing to restore it.